{{ r.title }}
{{ r.org }}
{{ r.years }}
{{ r.place }}
- — {{ p }}
About
Customer-facing first, designer second
UX/UI and service designer owning end-to-end research, journey mapping and interface design — eighteen years of front-line and commercial work behind every decision, and a habit of editing the live code rather than throwing designs over the wall.
{{ f.value }}
{{ f.label }}
01 — Where the work happened
Five countries, one throughline
Where the years went
Hospitality operationsCollege, cruise ships, luxury hotels in Hawaii and Dublin — F&B, front desk, rooms coordination
10.5 yrs
Service design & UXNami (2020–22), Bambino (2022–24, partly UX) and freelance UX 2023–25 incl. Nester
5 yrs
PR, marketing & eventsCampaigns, branding and event management
2 yrs
Digital quality analysisAccenture — ads, websites and content review
1 yr
Some roles overlapped — in Hawaii, hotel operations ran alongside the Nami work.
02 — Introduction
Enough about me — let's talk about you
Two minutes on how I work, then it's your turn: tell me about the role, the team, or the service that isn't behaving. Reply with a video or a few lines in the same window — no forms, no scheduling.
Open in a new tab02 — Skills
What I am hired for
{{ g.kicker }}
{{ g.title }}
- — {{ it }}
03 — Experience
Five years in design, eighteen in service
04 — Education
Study & certification
{{ e.title }}
{{ e.school }}
{{ e.when }}
05 — Toolkit